LNNano - Brazilian Nanotechnology National Laboratory

Customer Attendance Service

LNNano values the feedback from its clients on the quality of the services rendered, so that it can continuously progress in the pursuit of excellence.

Any partner in projects or user of the services provided by LNNano can contribute for the continuous improvement of the Laboratory’s good practices by filling out the forms below.

Forms will be analyzed and processed in detail by our Quality Assurance Team, with the certainty of contacting you as soon as possible with the solution for your remarks.

Customer Feedback

Your opinion about the services provided by LNNano can be feedbacked to us by means of our Customer Satisfaction Survey. For this, click on the link below:

Customer Satisfaction Survey – Pesquisa de Satisfação

After downloading and completing the form, please send it to LNNano.dir@LNNano.cnpem.br under the title “Pesquisa de Satisfação – Customer Satisfaction Survey”, indicating the reference number of the commercial proposal on the main text of the mail.

Customer Complaints

Complaints and suggestions for improvement on the quality of the services provided by LNNano can be registered at any time by means of our Customer Complaint Form. For this, click on the link below:

Customer Complaint – Registro de Reclamações

After downloading and completing the form, please send it to LNNano.dir@LNNano.cnpem.br under the title “Registro de Reclamações – Customer Complaint”, indicating the reference number of the commercial proposal on the main text of the mail.